Free shipping on orders over $125!! No code needed.

FAQ's

GENERAL:

WHEN WILL MY ORDER SHIP?

Orders will be processed within 2-3 business days (unless otherwise specified in product description). 

WHAT IS THE COST OF SHIPPING? 

Shipping is a table rate to the 48 Contiguous states within the United States (see ‘Shipping’ page for more details). Unfortunately, we are not currently shipping outside of the 48 Contiguous states within the United States, but hope to sometime in the near future.

DO YOU SHIP TO PO BOXES?

Since most of our items are shipped via UPS or FedEx ground, we are often not able to ship to a PO BOX. Please check with us first by sending an email to info@thefarmhouseaddict.com, before placing an order to a PO BOX.

WHAT IS YOUR RETURN POLICY?

Please refer to our return policy page

CAN I CANCEL MY ORDER? 

If you need to cancel your order, please do so within 24 hours of placing the order. Orders are processed very quickly upon receiving them, so unfortunately they will not be able to be cancelled after the 24 hour time frame.

WHAT IF MY ITEM ARRIVES DAMAGED?

We do everything we can to protect the items before shipping. If your product arrives damaged, please contact us ASAP upon receiving your item.

WHAT ARE MY PAYMENT OPTIONS?

You can use any major credit card or PayPal to pay for your order. Please note that you get charged when you place the order and not when the item is shipped.

You also have an option to use Sezzle -  a payment solution that enables you to “Shop Now and Pay Later” with simple interest-free installment plans. For more information on how Sezzle works - https://sezzle.com/faq/shopper

AM I ABLE TO USE MORE THAN ONE COUPON?

The use of multiple coupons is not allowed. In addition, coupons can not be applied to previous purchases or used on already discounted items.

DO YOU WORK WITH BRAND INFLUENCERS?

Yes! We love to work with brand influencers.  We occasionally have opportunities for Brand Rep positions. Please email us at info@thefarmhouseaddict.com if interested.

 


HANDMADE ITEMS:

DO YOU ACCEPT CUSTOM ORDERS?

Unfortunately, we cannot accept custom orders at this time, but if there is a specific sign you would love to see please let us know.

WHY DOESN'T THE WOOD FRAME ON MY HANDMADE SIGN LOOK LIKE THE ONE IN THE PICTURE ON THE WEBSITE?

All of our signs are made to order. Wood is a natural product and the grain will vary from piece to piece, which will cause the stain to vary in color. Also, some imperfections may be present on the wood, we believe these imperfections and variations add to the authentic and rustic quality of our products.


Not finding the answers you need? Please feel free to contact us –info@thefarmhouseaddict.com. We are more than happy to help answer any questions you bring our way.

HAPPY SHOPPING!